an error occurred during authentication imessage on mac

Do the same on your iPad or iPod touch. On the Mac this is a combo of the password for the Apple ID and the Serial Number which in turn places an Auth Token item in the Keychain (Login). Dominic Carmichael 2021-10-05 14:20:56. Apple disclaims any and all liability for the acts, Add a check to your phone number and email address, so that you can be reached by iMessage at both. If you're using iOS 10.2 or earlier: Go to Settings > iCloud. Try quitting and restarting the app. Many of the possible issues can be resolved by performing basic maintenance tasks such as restarting your device and updating the software to the latest version. perperp, call any proposed solutions on the community forums. If all else fails, Apple suggests contacting their customer service team directly, who may be able to help you resolve any further issues. Turn on your Mac. In any case, it is best to contact your current provider to confirm if there are any issues on their end and seek their assistance in resolving the issue. Then go to the Settings app again, then select Sign Out from the iCloud menu and Sign Out from the App Store & iTunes menu. Method 1. About the serial number, I believe your instruction is outdated: in El Capitain and Yosemite (at least) the serial number is always shown when you open About this Mac, on the last line (see pic), and only build number appears when I click on the version line (no matter how many times). Make sure that youre connected to the Internet, and then try sending a message again. This site contains user submitted content, comments and opinions and is for informational purposes Now, every time I try to sign back in on both devices, it says 'An error occurred during authentication.'. Its also possible that iMessage is simply having a temporary problem. Setup "My Info". It seems the problem has been solved. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Why is my FaceTime not working on my Mac? Method 4. Then tap Add Another Email if you have more than one Apple ID. To start the conversation again, simply ask a new question. To fix the issue, try the following steps: 1. Slide it to the right, turning off the phone. I would open the About this Mac pane from the Apple Icon Menu first and check the panel shows the Serial Number. 20+ Fun Productivity Apps For Mac. Step 3: Make sure your iPhone is connected to any of the Wi-Fi signals available. Tap on the "Sign Out" button and then sign back in with your new provider. Within the Preferences menu, there is an Accounts tab. Each device you have registered with iMessages has it's own Login. Apple ID issues are free to fix but the Level one people who answer the phones are script led. 10. Go to settings then messages Turn off iMessage Again to settings Restart youriOS tool On the Mac this is a combo of the password for the Apple ID and the Serial Number which in turn places an Auth Token item in the Keychain (Login). Within System Preferences, there is an Internet & Wireless section. You can use your phone number with iMessage instead of your email by linking the two together. Find Command (), Option, P, and R on your keyboard. At this factor, mistakes . My phone won't let me set up Apple Cash and always gives me this message even though I have two factor authentication on Show more Less iPhone 13 Pro Max, iOS 16 (even if they are going to you will have to prove you are you). 5. The line appeared again when I tried to login in iMessage, and I got the same error. Follow those steps to restart your tool. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Why does it keep saying an error occurred during iMessage activation? First, check to make sure iMessage is enabled. iMessage: "An error occurred during authentication", User profile for user: I have problem connecting the iMessage account on my iMac running El Capitain. Re-enable both of them after restarting the phone. Generally, this issue is caused by either an issue with the users Apple ID, poor network connection, or server-side errors. Ensure that iMessage is enabled in your devices Settings. From there, you will be prompted to enter your email address and create a password for your new Apple ID. Finally, if the problem persists, the user should contact Apple Support for help in resolving the issue. Feb 6, 2018 6:46 PM in response to thomcaldwell. If your iMessage is not verifying, there are several things you can do to try and solve the issue. provided; every potential issue may involve several factors not detailed in the conversations Use Airplane Mode activation. Apple users patiently expect for these times, when they would be able to install the new updated Bone and admission the exciting new features. Press y and Return to save a copy called iMessageDebug.txt. omissions and conduct of any third parties in connection with or related to your use of the site. any proposed solutions on the community forums. If the Apple ID is not up to date, the user should update their details and then attempt to activate iMessage again. Go to Settings > [your name] > Password & Security. I googled for help and majority of the sites said to sign out, restart your device, then sign back in. Right click on the VM image file and click show package contents. iChat. I noticed one strange thing. Add a check to your phone number and email address. Step 4: In the search box, type Messages and from the result, delete all the files. omissions and conduct of any third parties in connection with or related to your use of the site. Update to the latest version of iOS: Go to Settings > General > Software Update and make sure youre running the latest version of iOS. iMessage may say Waiting for Activation when it is unable to connect to the Apple servers to activate iMessage on your device. Thanks - this is the one that worked for me. Select your iMessage account and click Sign Out, if necessary Try to sign in again with the same Apple ID you just used to sign in to your Apple ID account Again, on your MacBook, open FaceTime > Preferences > Settings Select Sign Out, if needed Sign in again with that same Apple ID you just used to sign in to your Apple ID account Reset NVRAM I have fixed it for a few minutes before so hopefully this will stick. This site contains user submitted content, comments and opinions and is for informational purposes -Check your network connection. Eric Root, call This indeed is the problem! Thank you so much for all your help, Apr 10, 2016 12:22 PM in response to Jmshiloh, Oct 12, 2016 11:39 AM in response to Ralph-Johns-UK, Dec 1, 2016 6:04 PM in response to Ralph-Johns-UK, This seems to possibly have worked for now. If a Sign In to iMessage message appears, click on it. macOS 10.15, Oct 3, 2020 7:18 AM in response to Filip1406, Error Occurred During Activation for iMessage or FaceTime on Mac. Thank you for your response. Next, you will need to reboot the iPhone. I hope that you are using a French version of on-premise Active Directory (AD), unfortunately, the GA release of AAD Connect is using the group name "Enterprise Admins" hardcoded . Another possibility is that your Mac does not have the hardware necessary to use FaceTime. If your provider is having issues with their connection, then it is possible that your iMessage will not be working as expected. You can reset your Apple ID by visiting iforgot.apple.com and following the instructions. Additionally, the laptop I am running it on has a GTX 1050 with 2 GB of VRAM, I am also unable to take advantage of this in the guest operating system. -Check with your carrier to make sure that iMessage is set up correctly on your account. To do this, shut down your Mac and then press and hold the power button for 5 seconds. The program was created by Etresoft, a frequent contributor. 9:15 p.m. Thursday; October 15, 2015, Mar 24, 2016 11:45 AM in response to Ralph-Johns-UK. It is working for me as well. Refunds. Here are some easy steps to apply the second method. All postings and use of the content on this site are subject to the. I guess I'll have to contact the support Oct 14, 2015 11:22 AM in response to astfgl. How do i get this message to stop appearing and regain access to iMessage via my Mac, which I once could do, but now I'm shut out from after the High Sierra update? Lastly, if you are still experiencing issues with iMessage verification, try deleting and reinstalling the app. You are likely to have to ask at some point to speak to a Level 2 person. Why is my iMessage not working after switching providers? omissions and conduct of any third parties in connection with or related to your use of the site. This issue is usually caused either by incorrect or incomplete settings, or an issue with an Apple server. Fixing FaceTime Activation Errors Look at Apple's System Status Site. iChat/Data/Library/Preferences/ folder and delete the com. This will delete all your stored Wi-Fi passwords and other network-related settings. any proposed solutions on the community forums. provided; every potential issue may involve several factors not detailed in the conversations Once youve signed out, sign back in using your Apple ID and password. Sign in and out of Apple ID. When trying to sign in to my iCloud/apple ID account in order to use iMessage on a MacBook air, a message reading "An error occurred during authentication" appears with no apparent solution. If it doesnt, click on it and then select Use your Apple ID for iMessage. I also deleted a bunch of expired certificates, without success (obviously). So apple clients patiently look ahead to the one's times when they might be able to defloration the state-of-the-art updated OS and get admission to the interesting new features. Refunds. My Apple identity worked everywhere else, like on my iPhone and iPad. What should I put on the floor of my tent? An Error Occurred During Authentication: After updating my Mac macOS I've been unable to log into iMessage or FaceTime with my Apple ID. But don't worry. And then click > Bind Device. If your Apple ID still isnt working, you may want to try resetting it. This site contains user submitted content, comments and opinions and is for informational purposes chuck_3rd. A forum where Apple customers help each other with their products. Tap Continue. Concerning Google ID, that's right - jabber account functions well in iMessage. Its possible that your Apple ID is not working for iMessage because it could be out of date. To check for software updates, you can go to the App Store in your Applications folder and look for available updates. This will reset some of the system settings on your Mac, which can sometimes fix issues like this. Step 1: You need to begin by closing iMessage on your Mac and then navigate to "Applications". All postings and use of the content on this site are subject to the. It just got fixed. any proposed solutions on the community forums. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[468,60],'remodelormove_com-leader-3','ezslot_18',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');Finally, if you are still experiencing issues with FaceTime, you may want to contact an Apple support specialist for further assistance. Dropzone - makes it fast to move files, launch apps from the menu bar. User profile for user: if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-4','ezslot_19',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');First, ensure that your device is connected to a Wi-Fi or cellular network. This comment may belong elsewhere in the forums at this late date but when I had this same problem in Sierra, this discussion thread was the only one that continually popped up in my searches. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. In this case, you may need to contact your provider to see if they can help improve or resolve the issue. Weird. Make sure that your iMessage account is set up correctly. To check and update your device, open the Settings app and navigate to General > Software Update. -There could be a problem with the Message app on your Mac. If it is missing go to a Apple Store and have it put back. Restart your device: iPhone iPad iPod touch Turn iMessage and FaceTime back on. Follow the steps below to enable iMessage: Open the Settings app in your iOS device. I too had authentication error, and I chatted with a lovely rep on line. You can reset the network settings by going to Settings > General > Reset > Reset Network Settings. provided; every potential issue may involve several factors not detailed in the conversations Slide to power off your iPhone. It just came up with that little exclamation mark in the red circle. On Mac, open Messages, then choose Messages > Preferences. If that doesnt work, you can try resetting the app by deleting the app preferences file. Restart Open a Finder window, browse to the location where you downloaded iMessageDebug and run it. Error During Authentication- iMessage When trying to sign in to my iCloud/apple ID account in order to use iMessage on a MacBook air, a message reading "An error occurred during authentication" appears with no apparent solution. ask a new question. After its turned off, press and hold the power button again until you see the Apple logo. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apple may provide or recommend responses as a possible solution based on the information Looks like no ones replied in a while. This will show what is running on your computer. apple. If a prompt appears to verify your phone number, click on the Send Code button. Also, check to see if you have the correct privileges enabled for FaceTime by going to the Security & Privacy preferences pane and ensuring that the FaceTime app is allowed to access your webcam and microphone. To do this, go to Settings > Messages > Send & Receive and tap on your iMessage account. Booting took way longer than I ever recall but was immediately able to log into Messages and FaceTime (still in safe mode) and after restarting in normal mode all worked again as well. If youre having trouble signing in to your Apple ID, that could be the reason why iMessage isnt working. But posting in Mavericks will fool anyone. I had to login in with my iCloud ID and verify using my phone (or another iCloud connected computer.) To do this, go to the ~/Library/Containers/com. Tap Turn on Two-Factor Authentication. One switch - gives you a bunch of switched on the menu bar that control various settings. =D Once youre finished, your phone number will be connected to your Apple ID and available for use with iMessage. Next, make sure your Apple ID is correctly signed in. If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. Click on the Internet & Wireless section and then select the iCloud preference pane. 4. If the app opens and you can see yourself in the camera preview, then your webcam is working and the issue is likely with FaceTime itself. Top 5 Ways to Fix iMessage Activation Failed Method 1. Thanks either way , Jan 24, 2017 4:05 AM in response to Ralph-Johns-UK. This will reset all of the network and Wi-Fi settings on your device back to their default state. The first thing you should do is check to make sure you are signed in to your Apple ID and that FaceTime is enabled in the settings of your Mac. In Yosemite that had seemed to stop working but I will add it back for New Upgrade Installs of the New OS. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'remodelormove_com-box-4','ezslot_2',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-4-0'); -Reset the NVRAM on your Mac. But when prompted for my iCloud username and password, and after a long timeout period, I get an "Authentication Error." The potential fix The fix involves getting Apple's servers to re-initialize your Mac hardware to be allowed to access your iCloud services. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Once you have done this, restart your phone and then you can re-register with your new phone number. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Other points are useless (like check your internet connection or AppleID spelling :). Release the button, then turn your Mac back on and see if FaceTime is now working. 3. Solution 11: Deactivate iCloud Keychain If youre trying to use iMessage and you see a Waiting for Activation error message, it means your iPhone is having trouble connecting to the Apple servers. Step 1: Go to "Settings" In your iPhone. If not, the next step is to check your Macs settings. Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Refunds. Try restarting your iPhone and see if that clears up the problem. ask a new question. This is that time of the year when Apple starts releasing Os updates one after another. to the letter without success, then called Apple and followed the chain to Level 2 support where the first thing we tried, booting into safe mode (depressed shift key during restart) solved the problem. Enter your Apple ID and password in the appropriate fields and then click on the Sign In button. I hope this helps!! I'd been using iMessage for quite a while when suddenly my messages stopped delivering. You can also reset the iMessages settings by going to Settings > Messages > Reset and choosing either Reset all settings or Reset iMessages. It doesn't just load the OS without third party apps and add-ons, it also runs repair routines. Update to the latest version of iOS: Go to Settings -> General -> Software Update and make sure youre running the latest version of iOS. New within the last 2 weeks, Jan 24, 2018 10:31 AM in response to crsoch. The next day I stopped receiving messages (the occasional one or two will come through but I still can't reply). Sammie29s, call I don't have a firewall. To do this, go to Settings > Messages > Send & Receive then tap your Apple ID at the top and select Sign Out. To start the conversation again, simply 10.14 iMessage - An error occurred during authentication So I've never been able to make iMessage (or FaceTime) work on any of my Hackintosh's. I always get the error "An error occurred during activation". To do this, use your iPhone or iPad and go to Settings > Messages > Send & Receive. Make sure that the time zone and date settings on your device are up to date. iMessage and Facetime work fine on my iPhone X, it's just on my Macbook that it does not work. Reset your network settings: Go to Settings -> General -> Reset and tap Reset Network Settings. 7. It is important to take into account both the software and hardware components of your device when troubleshooting. only. An error occurred during authentication 02-12-2020 05:27 AM This morning multiple users were getting this authentication issue: "An error occurred during authentication". if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-large-leaderboard-2','ezslot_17',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); If there is an issue with the network connection, the user should check to make sure their connection is stable and secure. If your carrier does support iMessage, follow these steps: 1. Method 3. Bind Devices: Access to AOMEI Cyber Backup web client, navigate to Source Device > VMware > + Add VMware Device to Add vCenter or Standalone ESXi host. Step 5: Restart the iOS device. It is the point of the 12 months even as Apple starts developing liberating OS updates. If it is not missing open Keychain Access in Applications/Utilities. In any case, you might call apple support and ask if a 'block' had been placed on your device. In Clover Configurator select File - Save Quit Clover Configurator. apple. Create Backup Task: Navigate to Backup Task > + Create New Task, and select VMware ESXi Backup as the Backup Type. ask a new question. You can do this by going to Settings > Messages, toggle on iMessage, and make sure your phone number is checked. In any case, the next support tech recognized the problem immediately and removed the block and instantly we were working again. https://etrecheck.com, "An Error occured during authentication" iMessage and FaceTime on Macbook Pro, User profile for user: After entering all the necessary information, you will be required to answer a few security questions for verification purposes. A forum where Apple customers help each other with their products. I've went to the local iSpot (Apple reseller in Poland), but they said they can't do anything. If you have an iPhone, you can also activate iMessage on your Mac by sending an iMessage to your own phone number. Make sure that the Apple ID at the top of the screen is the same Apple ID that you're using for iMessage on your other devices. This will allow you to use your phone number to send and receive iMessages. 2. This site contains user submitted content, comments and opinions and is for informational purposes Notify me of follow-up comments by email. Check that you are connected to a Wi-Fi or cellular network and have a good signal. Nothing else had to that point. The final solution was a simple 'block' had been placed on our account, for reasons unclear. But iMessage and FaceTime may also truly now not be paintings on my Mac!And as quickly as I follow the recommendation to strive again, it maintains taking vicinity, and I'm no longer capable of logging into I Message or FaceTime with my Apple id! Can you see text message history on Verizon. Make sure that you have the latest version of iOS installed on your device. Then select your drive name, APFS Format, and GUID Scheme before you hit the Erase button again. Looks like no ones replied in a while. Apple may provide or recommend responses as a possible solution based on the information She made me aware that it's definitely got a block on it for some reason, and it's a security issue, so I do have to contact them. Go to Settings > General > Date & Time and make sure that your time zone is set correctly. Try again. (She would have set it up for a call back but their computers were doing maintenance at that time I was talking to her.). MacBook Air, I've used my apple ID and still managed to log into icloud.com and appleid.apple.com. Paste that in a new reply. I have a Macbook Air and an iPod and they are both using the same apple ID. Apple disclaims any and all liability for the acts, If the issue still persists, try temporarily disabling any firewalls or security settings that could be blocking iMessage. Sign out of iMessage, iCloud and the App Store: Go to the Settings app on your device, then select Messages > Send & Receive. Tap Use your Apple ID for iMessage and enter your Apple ID and password. Erase all Contents and Settings. Waiting is Wise. Tap your Apple ID > Password & Security. Step 6: Finally turn on both iMessages. Edit [your image name].vmx in a text editor Add your serial. 1-800-MY-APPLE, or, Sales and It is possible that the issue with your iMessage not working after switching providers could be due to several possible causes. Oct 13, 2015 2:30 PM in response to Ralph-Johns-UK. This will reset the system management controller, which can sometimes fix issues with power, display, and other hardware. 2. To activate your Apple ID, you will need to go to the Apple ID website located at https://appleid. It turned out it wasn't the problem with the security - the guy did nothing on his side. 1-800-MY-APPLE, or, Sales and What do I do? Why is my Apple ID not working for iMessage? I'm not sure if you're having the same problem as we had, but we got the same message on all our non-ios devices. I am currently running mac 10.13 on VMware workstation 14 pro. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-2','ezslot_15',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-2-0');There can be several reasons why you are unable to activate FaceTime on your Mac. There can be any number of reasons why your iMessages is not working correctly. Apple may provide or recommend responses as a possible solution based on the information Hello Neija, Greetings! If you are getting an authentication error when trying to connect to a Wi-Fi network on your iPhone, there are a few things you can try to fix the problem. If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. Looks like no ones replied in a while. 8. Fix 1: Enable iMessage for your device If iMessage has not been enabled in your device, you won't be able to activate iMessage and you'll see the error of "An error occurred during activation". Another possible cause could be that your current provider does not have an internet connection strong enough to support iMessage. -Your Mac may not be connected to the Internet. I hadn't needed to boot into safe mode since Yosemite so was rusty regarding what happens exactly. Sometimes, when Apple releases new software versions, they can enable or disable certain features. Click Apple ID. only. Step 2: Select "messages". Deleting the IDS Auth Token and deleting a bunch of iMessage certificates from my keychain seemed to fix the problem for me. Even then they might not reset your Apple ID on the server for that particular Mac. If this does not work you will have to contact Apple Support and explain you have an Apple ID issue with the iMessages servers. On iPhone, go to Settings > Messages > Send & Receive. If all else fails, you may need to seek support from Apple or another technician. Sign out of and back into your Apple ID. Bama350Z, User profile for user: -Reset the SMC on your Mac. If the device is missing a patch or update, this can also cause activation issues. Tap Turn on Two-Factor Authentication. iMessage requires an Internet connection to work properly. Select your external drive and hit the Erase option. This can generally be found by visiting your carriers website or speaking to customer service. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[468,60],'remodelormove_com-large-mobile-banner-1','ezslot_13',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-1-0');If FaceTime still isnt working, you may need to reset your Macs SMC (System Management Controller). If you think this could be the cause, then you may want to try resetting your phone to factory settings and reconfiguring the settings to get iMessage working again. Be polite and be persistent and I would also say ask for it to be done "today". Here are a few possible explanations: -iMessage may not be set up properly on your Mac. So I tried to delete the IDS:<> line from the Keychain, but it did not help. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0'); -If none of the above steps work, you may need to reinstall macOS. Step 2: Then, go to "Utilities" and click on "Keychain Access". Once you've managed to get signed back in on both your MacBook Air and your iPhone, if you're still not seeing the same messages propagate on your MacBook Air, follow the steps outlined below to ensure that things are configured correctly. This would possibly absorb to 24 hours to prompt iMessage. Enter the code that appears on your screen and click Activate. 2. Looks like no ones replied in a while. Click the Generate New button as many times as you like until you have an SmUUID number that meets with your approval. 1-800-MY-APPLE, or, Sales and After youve deleted the app, reinstall it, sign in with your Apple ID, and turn on iMessage. To start the conversation again, simply Every other similar issue gave no solution. It also looks like this Apple ID is also your Google ID and that appears to login to the GoogleTalk Jabber server OK from the pic. So this is what I did. Now I can't even sign back into my iMessage. If this is the case, then you may need to deregister your account from iMessage and re-register with your current phone number. Jmshiloh, User profile for user: Click Share Report button in the toolbar, select Copy to Clipboard and then paste into a reply. Go to Utilities and click Reinstall macOS. Also try the Safe Mode. If it's listed in green, everything should work normally. ask a new question. Isolating an issue by using another user account Safe Mode - About . Thanks Ralph for the detailed explanation. iMessage activation error on Mac - An error occurred during activation. One way is to open the Messages app and go to the Preferences menu. Make sure that you are logged into the correct account with your correct Apple ID and password, and that two-factor authentication is enabled. I followed Ralph's advice (Thank you!) First, check to see if your Macs webcam is working by opening up the Camera app. Please use copy and paste as screen shots can be hard to read. 9. All postings and use of the content on this site are subject to the. omissions and conduct of any third parties in connection with or related to your use of the site. Clicking on "Messages" and turning off "iMessage" Go back to the main settings and click on "Facetime". only. Enter your phone number in the appropriate field and then click on the Send & Receive button. Oct 13, 2015 8:47 AM in response to astfgl, Oct 13, 2015 10:34 AM in response to Eric Root. It also looks like this Apple ID is also your Google ID and that appears to login to the GoogleTalk Jabber server OK from the pic Try to activate iMessage again. Unclutter - adds like an extra menu bar where you can store things, take quick notes etc. If you are confident that your network connection and Apple ID are correct, the next step is to check the settings on your device. If it still doesnt work, contact your carrier to make sure iMessage is supported on their network. If youre still having issues, try disconnecting from all Wi-Fi networks since this can fix verification issues. Under the Start Conversations From section, make sure the number used to register your iMessage account appears. Open Settings > [Your name], ensure your Apple ID is filled in correctly, and make sure iCloud and iMessage are toggled on. Why is my Apple ID not working for iMessage? 3. What "error" this could be? Be sure to back up your device before doing this. Waiting is Wise After you have activated iMessage on the iPhone, wait for a few minutes before using it. Log in with your Apple ID and password. Support Communities / Mac OS & System Software / OS X El Capitan Looks like no one's replied in a while. Go to the App Store and check for updates. I've tried logging back in with my Apple ID into both but I keep getting the error prompt "An error has occured during authentication". Level 2 support said if that hadn't worked, the next step would have been to delete all startup launch agents and then restart allowing them to regenerate themselves. Oct 15, 2015 12:45 PM in response to astfgl. If you're using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone. Using a VPN? It will change to the Build Number (Another way to count the OS version) and then to the Serial Number. The first reason could be that you have an outdated version of iOS and need to update it. only. Try quitting and relaunching the FaceTime app to see if that fixes the problem. Use this feature with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. apple. Go to Messages > Preferences > Accounts, then select your iMessage account and click Sign Out. Apple may provide or recommend responses as a possible solution based on the information If you are still unable to send messages, it could be due to a problem with your Apple ID. If not, you can toggle them on, enter your Apple ID and password, and then restart your device to re-connect. If you're using. Apple disclaims any and all liability for the acts, Restart your iPhone: This is the first thing you should try when you are having any kind of issue with your iPhone. It is difficult to pinpoint the exact reason why an error occurs during iMessage activation as there a number of possible causes. Make sure that you are signed in to your Apple ID and that FaceTime is checked. Follow these steps to reset your Mac computer's NVRAM if you have a MacBook Pro (15-inch, Late 2016), MacBook Pro (13-inch, Late 2016, Four Thunderbolt Ports), or MacBook Pro (13-inch, Late 2016, Two Thunderbolt Ports). For some reason my Macbook Pro (2019 with Touch Bar) signed me out of iMessage and FaceTime. Click on the Accounts tab and then select the iMessage option from the list of account types. Method 2. How do I get my iPhone to verify my phone number for iMessage? 3. Also try the Safe Mode. You can also try restarting your device and resetting your network settings. You will need to click on the OS X version number line twice. Check your device settings Make sure that you're connected to a cellular data or Wi-Fi network. Reset your iMessage settings: Go to Settings -> Messages and tap Reset iMessage Settings. If you're an Android user: Sign in to your Apple ID account page. The user should also ensure that the time and date settings on their device have been verified. If you are still having trouble, you may need to delve deeper into your devices settings. Enter your WiFi password when prompted. The number she gave me is 1-800-275-2273. To do this, go to System Preferences and then to the Internet Accounts tab. Then plug your external drive into your Mac. 7:22 p.m. Wednesday; October 14, 2015, Oct 15, 2015 1:15 PM in response to astfgl. iMessage requires a consistent and strong internet connection in order to work properly. Shut down your Mac. Ralph-Johns-UK, User profile for user: Click Accounts, then select your iMessage account. Finally, there may be an issue with your phone itself. On the right find the item that reads IDS: (yourName)@gmail.com-Auth Token and delete it. On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone. Had the first tech been the least bit familiar with the problem or had he listened to all the extremes we had gone to, the problem would have been solved immediately. I have this error every time I try to sign in: How can I diagnose this problem? Click on the Accounts tab and then select the iMessage option from the list of account types. Navigate to Disk Utility and select Show all devices. Without an internet connection, iMessage will not be able to send or receive messages. Once you have signed in, your iMessage account will be activated. The first and possibly most likely cause could be that you are no longer using the same phone number you had before switching providers. Under the You Can Be Reached By iMessage At section, make sure your phone number is checked. Your email address will not be published. Go back to the Settings app and navigate to Messages. Make sure that FaceTime is turned on in the FaceTime preferences pane. Oh yeah, forgot to add: same iMessage account works fine on a MacBook Air (Yosemite), and on iOS devices. Sign back into your account: Go to the Settings app again, then select Messages > Send & Receive. To do that if you have an iPhone 8 or an earlier model, press and hold the Top or Side button until you see the Slide to Power Off slider. the system works decently well, however, iMessage continues to be a problem and I am unable to log in to iMessage. All postings and use of the content on this site are subject to the. 4. Go to Settings > Messages and try toggling the iMessage switch off and on, ensure that the Send as SMS switch is enabled, and verify that you have entered the correct contact information under Send & Receive. Check Apple's System Status page for any server issues impacting FaceTime. Filip1406, User profile for user: You can try going to the About This Mac option in the Apple menu to check the specs of your Mac. Tap your Apple ID at the top of the screen, then select Sign Out. Recent posts suggest that this also gets the Engineers involved - it seems it is a security feature that is over zealous but you cannot reset it yourself - the engineers want to know why it trips out.. Oct 12, 2015 12:24 PM in response to astfgl. Log out of iCloud on your Mac Open System Preferences. Pastebin. For example, the iPhone may be having difficulty connecting to Apples servers or the settings may not be configured correctly. When trying to remove power app share point connector and re-add, I get the same error. Bill Edwards, User profile for user: Once you have submitted all the information and verified your identity, your new Apple ID will be activated and you will be ready to use all of the features associated with it. After several other unhelpful manipulations, he made me reinitialize the NVRAM (or PRAM) by holding Alt++P+R during restart, and that worked. Turn Off iMessage and Restart the Device In the Settings app, go to Messages. There are a number of possible reasons why iMessage might not be updating on your Mac. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-4','ezslot_1',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');-Restart your Mac. If you try and sign in, it's not going to work and it'll either hang (or will show a error message), preventing you from using the service. macOS High Sierra (10.13.2), -Sign out of iMessage and then sign back in. com/ and click on the Create Your Apple ID button. So yeah Ralph I suggest you add this to the list of solutions , Oct 13, 2015 1:45 PM in response to astfgl. On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone. Tap Continue. We can fix it though Simply turn your iPhone off and then back on again. Turn off and restart iMessage and FaceTime Go to Settings > Messages and turn off iMessage. 1-800-MY-APPLE, or, If you cant sign in to your iMessage account or FaceTime on your Mac, signed in to iCloud with the same Apple ID, two-factor authentication for your Apple ID, Sales and The first step to resolving this issue is to ensure that the users Apple ID is up to date and that they are logged into the App Store with their most recent Apple ID. If the log wont post, try posting it in Pastebin and provide a link in a reply. Step 3: Turn off "iMessages". Make sure your phone is running the latest version of iOS. Make sure that the Apple ID shown here is the same Apple ID that you're using on your other devices. Web site version if required. 1. Why is my number for iMessage not activating? Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. I don't have two-step authentication, so the advice concerning it doesn't apply to me. Another way to activate iMessage on your Mac is to go to the System Preferences menu. If you are still unable to activate FaceTime, consider updating your computers software. Open Keychain Access app > Select "Login' from top left and "Passwords" at lower left and then look for IDS: Your Apple ID-Auth Token and iMessage application password like iMessage Signing key, iMessage-protection-Key, ids:message-protection-key and delete them one by one. 2. By: Author Olin Wade (Remodel or Move Stuff). If you are having issues with FaceTime on your Mac, there are a few things you can do to try and troubleshoot the problem. Clicking on "Facetime" and tapping the toggle to turn it off Click on the toggle to turn of Facetime. Tap your phone number and follow the instructions to sign in with your Apple ID and activate your number for iMessage and FaceTime. Tap the Send & Receive option. 6. To start the conversation again, simply MacBook Air, An iMessage will be sent to your phone number and your iMessage account will be activated. Your email address will not be published. You can't activate imessage on your iphone and you're not sure. Yes. Step 3: As usual, choose Log in from the top bar and all the items from the lower left side-bar. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Isolating an issue by using another user account. Step 4: Back to the "Settings". if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-large-mobile-banner-2','ezslot_14',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-mobile-banner-2-0');-There could be a problem with your iPhone. We broke down and called apple which ended up in a nightmare of reinstalling IOS (it wasn't a problem on the phone, it was with the desktops) both with a backup then as a new device. It did this to all the people that were registered with iMessage and even on group chats! FaceTime is only available on Mac models from early 2011 and newer. Eric Root, User profile for user: Are you running any anti - virus programs? 3. To verify your phone number for iMessage, you will first need to make sure your carrier supports it. Restart iMessage An Error Occurred During Authentication Switching off and restarting your iMessage would possibly remedy the iMessage authentication error. To do this, open the Messages app and go to the Preferences menu. If you are still having issues, you can try uninstalling and then reinstalling the FaceTime app. I understand that you seem to be having a bit of a rough time with iMessage on your iPhone and your MacBook Air. Make sure that your devices are set up as follows: Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch, iMessage - Error Occurred During Authentication, User profile for user: If iMessage is working on your iPhone but not on your Mac, there may be an issue with your iCloud settings or with the iPhone itself. Method 5. Refunds. But while tinkering around trying to make it work today, I started running into the error "An error occurred during authentication". thomcaldwell, User profile for user: Here are some things you can try to fix the issue: Restart your iPhone: Press and hold the power button until the Slide to Power Off prompt appears. Please just fix mine. iOS 11.2.1, Jan 4, 2018 3:24 PM in response to DaughterOfTheOneTrueKing, If you get an error when trying to activate iMessage or FaceTime. provided; every potential issue may involve several factors not detailed in the conversations MacBook Pro 13, Step 4: If it is not able to connect to a Wi-Fi signal, you can turn on the mobile data to access the internet. Go to Settings > FaceTime and turn off FaceTime. A forum where Apple customers help each other with their products. Additionally, if youre using an email address for iMessage, check to make sure it is checked. Hit Turn Off iMessage. If none of the above steps work, it is possible that the activation servers on Apples end are having an issue, in which case you would need to wait until the issue is resolved. Select the "Messaging" option and click on the "iMessage" feature to turn it off. To start the conversation again, simply Why does iMessage say waiting for activation? Within the Preferences menu, there is an Accounts tab. How do I use my number for iMessage instead of email? Apple disclaims any and all liability for the acts, Called support this morning, spent an hour First the guy wanted to charge me 30 for the support (because the software support is not free once the 2 warranty wears off), but when I said I was on El Capitan he made it for free (as an issue happened during 30 days after the installation of the new OS version). Getting an authentication error trying to log into imessage or. The first time after I restart the computer, iMessage actually connects successfully, but couple of seconds later shows an error message, and then keeps showing it each time I try to reconnect. -There may be a problem with your Apple ID. For example if my serial is 123abc, put it in as serialNumber="123abc" Save the .vmx file and restart your VM. Required fields are marked *. To check this, open the Message app on your Mac and go to Preferences > Accounts. If youre still having trouble verifying your phone number, you may want to contact your carrier directly. At this point, as you're not able to sign into iMessage on either system, see the two articles linked below for steps to help get you successfully signed in. A forum where Apple customers help each other with their products. Mar 24, 2016 12:44 PM in response to Bill Edwards, Apr 10, 2016 7:31 AM in response to Ralph-Johns-UK, Your way helped me out a lot man. An error occurred during activation Could not sign in, please check your network connection Unable to contact the iMessage server. 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